Mobile Ticketing FAQs

HOW DO I KNOW IF I PURCHASED MY TICKET ON TICKETMASTER.COM OR WYNDHAM CHAMPIONSHIP ACCOUNT MANAGER?

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TICKETMASTER.COM OR TICKETMASTER APP

Confirmation emails for tickets purchased on Ticketmaster.com or the Ticketmaster App will come from customer_support@email.ticketmaster.com and will look like the image below.

WYNDHAM CHAMPIONSHIP ACCOUNT MANAGER

Confirmation emails for tickets purchased on Wyndham Championship Account Manager will come from noreply@ticketmaster.com and will look like the image below.

CAN I ENTER THE WYNDHAM CHAMPIONSHIP WITH A PAPER TICKET?

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2021 tickets will be 100% digital. No paper tickets will be distributed for this year’s tournament. Entry to the tournament grounds will be contactless and will help everyone move through the gate more quickly.

HOW DO I ACCESS MY DIGITAL TICKETS?

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Visit this page to find the Wyndham Championship Account Manager AND Ticketmaster.com information and instructions.

CAN I PRINT MY TICKET AT HOME?

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No, all tickets and parking passes are digital and only accessible via your mobile device. Your phone is your ticket. Make sure your phone is charged and that your ticket is readily available once you get on the tournament grounds. If you need help accessing you ticket, please click here.

WHAT HAPPENS IF MY TICKET DOESN'T SCAN PROPERLY?

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Turn your screen brightness on your mobile device to the highest setting. If that doesn’t work, your ticket can be validated by having the ticket taker manually enter your ticket number directly into the scanner. We will have support staff on the grounds to help – don’t worry!

CAN I HAVE MULTIPLE TICKETS ON A SINGLE PHONE?

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Yes; however, it’s much easier to transfer to each attendee their individual ticket. If you need help transferring tickets, click here!

DOES MY ENTIRE PARTY HAVE TO BE WITH ME WHEN I'M READY TO ENTER THE GOLF COURSE?

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No, you can easily transfer each member their ticket individually since each person entering will need a ticket to get in. Click here to get instructions on how to transfer a ticket.

DOES THE PERSON I'M TRANSFERRING TICKETS TO NEED A TICKETMASTER ACCOUNT?

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YES! Don’t worry, it’s super easy. When they click the “accept tickets” button in the email notification, they will be prompted to set up an account then or login using an existing Ticketmaster account.

WHAT HAPPENS IF I SEND TICKETS TO THE WRONG PERSON?

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You can reclaim tickets by cancelling the transfer as long as they haven’t been accepted by the recipient. Please be careful to enter your contact’s email address or mobile phone number accurately when transferring tickets. Once a ticket has been claimed by the recipient, the tickets cannot be returned or recalled from the new ticket recipient.

CAN TICKETS BE TRANSFERRED IF THE EVENT HAS STARTED?

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Yes, but you cannot transfer a ticket after the ticket has been scanned for entry into the Wyndham Championship.

CAN I USE A SCREENSHOT OF MY TICKET?

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No, screenshots of tickets won’t be valid when they get scanned. Screenshots and PDF/paper tickets will not be valid for admission at the Main Gate. Any guests arriving to the Wyndham Championship with a screenshot/PDF/paper ticket will be directed to the information tent and will need to provide photo identification to verify that they are the ticket owner of record.